Privacy Policy
Last updated: June 2026 | DRIVOOX Inspections
At DRIVOOX, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal and vehicle data when you visit our website or book our vehicle inspection services.
1. Information We Collect
We collect information necessary to deliver our car inspection services, including: your name, phone number, email address, and vehicle details (such as make, model, year, fuel type, odometer reading, and license plate number). We also collect the physical address where the inspection is scheduled to take place.
2. How We Use Your Information
The collected information is used solely to schedule and perform vehicle inspections, generate and deliver detailed inspection reports, communicate updates (via WhatsApp and email), and provide customer support. We may also use anonymized vehicle diagnostic metrics to improve our inspection standards.
3. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. Your contact and location details are shared only with the certified DRIVOOX inspector assigned to your booking. Booking data is securely saved in our Firestore database and logged in Google Sheets for order tracking.
4. Data Security
We implement industry-standard security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. All transaction details and inspection reports are kept strictly confidential.
5. Cookies & Site Analytics
Our website uses cookies and similar tracking technologies to analyze web traffic, optimize site performance, and improve the user experience. You can manage cookie preferences directly through your browser settings.
6. User Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the complete deletion of your booking details from our database. To make a request, contact us at drivoox@gmail.com.
If you have any questions or concerns regarding our privacy practices, please reach out to us at drivoox@gmail.com.
